Last updated: 10 February 2026
"Stable staff retention and a supportive family culture, but training gaps and medicines storage issues need attention."
Staff had training on how to recognise and report abuse and they knew how to apply it... The service managed incidents affecting people's safety well. Staff recognised incidents and reported them appropriately
Staff felt able to raise concerns with managers without fear... 'We all get on really well here. We have regular team meetings'. A relative told us, 'The good thing about Meesons is no turnover. We call them our Meesons Family'
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. A professional told us, 'Staff retention seems good which is key to care provision and staff appear happy'
The service provided training in key skills, including service specific training... Feedback we received and our observations during the inspection suggested staff had the right skills and experience
Management were visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say. A member of staff said, 'I am always supported by my manager…[who] always listens and is very approachable'
People were supported to participate in their chosen social and leisure interests... minutes from the monthly service user meeting which detailed... birthdays, trips out of the home... shopping and visits to the hairdressers
Training has gaps like overdue checks on medication skills and no written records of watching staff handle moving people.
some staff were overdue a medication competency assessment... The service did not document competency checks for moving and handling
Activities offer variety but are not always tailored just for each person.
we were concerned that the activities were not always person-centred and have made a recommendation about this
Medicines storage had issues like an unlocked cupboard when inspectors arrived.
when we arrived, the medication cupboard was unlocked
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp