Working at Medlock Court
Medlock Way, Oldham, OL4 3LD
Operated by Oldham Care and Support Ltd
32 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive approachable management and positive staff culture with strong safety, although unclear team stability and basic training hold it back."
Safety & Risk
8/10
✓
Per 2020 targeted inspection: We were assured that this service met good infection prevention and control guidelines as a designated care setting, with examples of good practice including very safe laundry system and clear signage.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff were positive about working for the service. One told us 'It's a great place to work, we all get along really well and the manager is really open and approachable.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Safe and robust recruitment practices were in place and sufficient staff were employed to meet the assessed needs of the people living at the home.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff files and the training matrix showed staff had undertaken sufficient training to meet the needs of people and they were supervised regularly to check their competence.
Management
7/10
✓
Per 2018 comprehensive inspection: People told us the registered manager was approachable and supportive. Staff said the manager is really open and approachable.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People told us that they were happy with the range of activities on offer... We have done some exercises this morning. Bingo arts and crafts... baking, board games, quizzes.
Points to consider
Staff numbers are enough to cover needs but no details on team stability or agency use to make workloads easy.
Per 2018 comprehensive inspection: sufficient staff were employed to meet the assessed needs of the people living at the home.
Training covers the basics with regular supervisions but no specialist courses or paid qualifications.
Per 2018 comprehensive inspection: staff files and the training matrix showed staff had undertaken sufficient training to meet the needs of people and they were supervised regularly.
Activities include bingo, crafts and exercises run by an activities person but nothing more creative or special.
Per 2018 comprehensive inspection: activities included; baking, board games, quizzes and arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews