Last updated: 10 February 2026
"Staff feel valued in a family-like culture with strong safety practices, but occasional agency use and basic activities need improvement."
2022 targeted inspection: Assured on preventing infections, safe PPE use, testing, shielding, safe admissions, outbreak management, robust COVID risk assessments.
Per 2018 comprehensive inspection: 'Staff told us they felt supported... valued... "It's lovely to work here... like a big family"... culture of openness and honesty'.
Per 2018 comprehensive inspection: 'Sufficient numbers of staff... call bells answered promptly... minimal agency cover... to cover annual leave and sickness when necessary'.
Per 2018 comprehensive inspection: Staff completed required training and care certificate induction, regular supervision and appraisals, some working toward recognised qualifications.
Per 2018 comprehensive inspection: Staff described registered manager as 'always being available and willing to act', promoted open culture, staff felt supported and valued.
Per 2018 comprehensive inspection: One staff responsible for activities three days/week, timetable with exercises, birds of prey visits, church, occasional day trips.
Enough staff to answer call bells quickly and keep care safe, but they use agency workers sometimes for holidays and sickness.
minimal agency cover was used... did not hesitate to make use of this facility to cover annual leave and sickness when necessary. Per 2018 comprehensive inspection
Standard training covers the basics with regular check-ins, but only some staff get extra qualifications and no clear career progression.
staff had completed the required training... some staff had completed or were working toward recognised qualifications... regular supervision meetings and an appraisal annually. Per 2018 comprehensive inspection
Part-time activities person runs regular events like exercises, animal visits and trips, but no specialist or innovative programmes to vary the day.
one member of staff with specific responsibility for organising activities three days per week... timetable... exercises, visits from birds of prey... occasional day trip. Per 2018 comprehensive inspection
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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