Working at Meadows House Residential and Nursing Home

Night shifts on the nursing unit had too few staff at times until they added more recently, so care workers were stretched during breaks or meds.

The staffing level on the nursing unit at night was a nurse and a care worker... there were periods when people may not be able to be supported... staffing levels were currently under review... night staffing levels on this unit had been increased.

Training covers basics like dementia but lacks specialist skills for advanced dementia or behaviour needs, so some staff struggle to respond creatively.

Where people lived with advanced dementia, staff told us, and we observed occasionally some staff had difficulty interacting creatively... no dedicated training for staff who worked on the unit for behaviour that requires a response.

Activities programme has variety but does not always provide right stimulation for advanced dementia, leaving some people without meaningful engagement.

Activities needed some improvement to ensure they provided stimulation for people's personal dementia journeys. There were long periods... without meaningful activity.