Last updated: 9 February 2026
"Supportive management and positive culture where staff feel valued and engaged, although staffing relies on teamwork for cover and activities lack innovative programmes."
People felt safe. They were supported by trained staff who knew how to protect them from abuse and avoidable harm. Risks to people were assessed and mitigated.
There was a positive and inclusive culture within the home where staff and the registered manager knew people well. A staff member said, 'If I've got a concern, I can air it, I can talk anyone about anything, and I feel well supported in my role.'
People told us, and we observed there were enough staff to safely meet people's needs and that people did not have to wait for support.
There was a positive commitment to continuous learning. Staff told us how they were supported to complete additional training and qualifications to help enhance the care that people received.
The registered manager was approachable and supportive. Staff spoke highly of the management team and described receiving support from all levels of management. They felt engaged and involved in the service.
Per 2019 comprehensive inspection: People had access to varied range of activities such as visiting local cafes, fishing, cricket and crafts. People were encouraged to engage in activities to reduce social isolation.
Staffing is adequate to meet needs safely with enough staff most days, but staff cover sickness and holidays by teamwork with no details on stable team or low agency use.
Staff told us there were usually enough staff available to support people and they worked together as a team to cover most sickness and holidays.
Activities include varied trips, crafts and outings, but no specialist programmes or innovative approaches that make the role more fulfilling.
Per 2019 comprehensive inspection: People had access to varied range of activities such as visiting local cafes, fishing, cricket and crafts.
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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