Last updated: 10 February 2026
"Staff feel supported by approachable leadership and positive culture with good activities and safety, but excessive agency staff use and training delays for new staff hold it back."
Per 2018 comprehensive inspection: Medicines were managed safely and people received their medicines as prescribed. Staff had received training in the safeguarding of vulnerable adults and had a good understanding of how to protect people from harm.
Per 2018 comprehensive inspection: Staff told us they felt supported and listened to by the registered manager. Staff we spoke with told us that they could discuss their needs in an open manner and would be listened to.
Per 2018 comprehensive inspection: There were sufficient numbers of suitable staff to meet people's needs. However, we noted that the use of agency staff in comparison to employed permanent staff had been at times excessive.
Per 2018 comprehensive inspection: Staff had received sufficient training to safely support and care for people. However, we noted that some elements of training, mainly for newly appointed staff, were still waiting to be delivered.
Per 2018 comprehensive inspection: Staff told us they felt supported and listened to by the registered manager. The registered manager was approachable and led the home well.
Per 2018 comprehensive inspection: The home employed activity coordinators and provided a variety of activities. The activity coordinator we met during the inspection had been trained in a specialised programme called 'Oomph'.
Too much use of agency staff at times, even though shifts were covered.
we noted that the use of agency staff in comparison to employed permanent staff had been at times excessive.
Some new staff still waiting for parts of their induction training.
some elements of training, mainly for newly appointed staff, were still waiting to be delivered.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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