Last updated: 10 February 2026
"A friendly, supportive staff team with enough people to meet needs safely, but unsafe medicines storage and weak oversight are major concerns."
Medicines stock counts were not accurate and medicines were not consistently stored safely, found in unlocked rooms like bedrooms and bathrooms.
Staff told us 'Very homely and I think a loving staff group, really nice place... lovely home with a very friendly environment, and we all get on as a team'; felt supported by management.
People and staff told us there were enough staff to support people safely and observations confirmed people did not wait for support; safe recruitment in place.
Systems had not identified where medicines were not stored safely despite checks; breach of regulation 17 for ineffective oversight of medicines administration.
Medications left in unlocked bedrooms and bathrooms and stock records do not match actual amounts, risking wrong access or shortages.
Medicines stock counts were not accurate. Medicines were not consistently stored safely. Some medicines were found stored in unlocked rooms for example, people's bedrooms and bathrooms.
Management checks failed to spot unsafe medication storage and recording problems.
Systems had not identified where medicines were not stored safely. Systems were in place to check medicines storage however despite being completed these had failed to identify and action.
Staffing is adequate but nothing special, no info on retention, agency use or extra staff for unhurried care.
Staff told us there were enough staff to support people safely and our observations supported this, people did not have to wait for support.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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