Last updated: 10 February 2026
"Strong leadership, high staff retention and positive culture, but standard training and activities lack specialist development."
Safeguarding training and processes in place with appropriate referrals; risks assessed including falls; medicines safe, PRN guidance added during inspection.
Staff feel valued and listened to, high retention, positive feedback like '[Registered manager]... good and listening and supporting us'; jovial atmosphere observed.
High retention of long-serving staff; 'enough staff to meet people's needs', levels increased via dependency tool, additional activity/housekeeping staff recruited, deputy appointed.
Staff received dementia training, NVQs for some, induction with shadowing and Care Certificate; 'happy with the learning opportunities provided'.
Relative said '[registered manager] is very experienced, they run the home firmly and fairly... staff seem happy.' Staff: '[Registered manager] listens to us... I feel valued.'
Dedicated activity staff provide themed days (1950s, Diwali), nursery visits, community entertainment, animals, individual one-to-one engagement.
Training is standard with dementia care and some NVQs, but no specialist courses or funded qualifications for career growth.
Staff received training relevant to the people they supported, for example, training in dementia care. One staff member said, 'We have online training and some practical training. I have NVQ level 2 and 3.'
Activities include themed days, kids visits and entertainment, but no distinctive specialist programmes to make the role more varied.
People were encouraged to plan and attend social activities... community was welcomed... entertainment, visiting children and animals. Themed days... 1950's day... Chinese New Year and Diwali.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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