Working at Meadowbrook Care Home

The bosses missed serious fire safety problems until the fire service forced them to fix it.

Governance systems had failed to identify the deficiencies in the fire safety provisions at the home.

There were big fire risks that weren't managed properly until recently.

significant failings in the management of the risks from fire at the home.

Staff training had gaps, especially for supporting residents who get upset or anxious.

staff had not always completed training on how to help people when they were distressed or anxious. Per 2022 comprehensive inspection.