Last updated: 10 February 2026
"Staff feel supported with a good activities programme and enough staffing, but bosses missed serious fire safety problems and training has gaps."
Following a visit from the fire service it was identified there were significant failings in the management of the risks from fire at the home.
Staff consistently told us they felt supported by the management of the home. Per 2022 comprehensive inspection.
Staffing levels at the home were sufficient to meet the needs of people. Per 2022 comprehensive inspection.
Staff had not always completed training on how to help people when they were distressed or anxious. Per 2022 comprehensive inspection.
Governance systems had failed to identify the deficiencies in the fire safety provisions at the home.
The service employed an activity co-ordinator and there was a weekly timetable of activities that people could join. Per 2022 comprehensive inspection.
The bosses missed serious fire safety problems until the fire service forced them to fix it.
Governance systems had failed to identify the deficiencies in the fire safety provisions at the home.
There were big fire risks that weren't managed properly until recently.
significant failings in the management of the risks from fire at the home.
Staff training had gaps, especially for supporting residents who get upset or anxious.
staff had not always completed training on how to help people when they were distressed or anxious. Per 2022 comprehensive inspection.
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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