Last updated: 10 February 2026
"Staff feel valued in a positive culture with robust safety and good training, but staffing lacks stable teams and activities remain basic."
The management of people's medicines was robust. Appropriate risk assessments about people's care were completed and regularly reviewed.
Staff described a positive workplace culture where their contribution was recognised.
There were sufficient staff deployed to meet people's needs. Staff told us there were enough workers to meet people's needs.
Staff had achieved or were undertaking diplomas in health and social care. Eight staff were completing a diploma in end of life care with a local hospice team.
Staff were involved in the operation of the service and had good access to the management team.
The activities coordinator carried out the knitting activity... external entertainers and day trip activities at no cost to people.
Staffing is adequate with enough workers on each shift, but nothing about stable teams or very low agency use to make workloads easy.
There were sufficient staff deployed to meet people's needs. 'Yes, definitely, five (staff) in the daytime.'
Activities have a coordinator and include knitting, quizzes, trips and entertainers, but no specialist programmes or creative innovations beyond basics.
The service provided some external entertainers and day trip activities... knitting activity that was planned and people were given the choice of joining in.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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