Working at Meadow View
421 Welford Road, Northampton, NN2 8PT
Operated by Shepherd Heights Limited
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel respected and supported by visible management creating a positive culture, although staffing relies on agency workers and training is only standard."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm... staff knew... how to protect them from abuse... managed risks to minimise restrictions. For example, a GPS tracker... learned from safety alerts and incidents.
Staff Culture
8/10
✓
Staff felt respected, supported and valued by senior staff which supported a positive... culture. 'We can put forward ideas and are listened to.' Staff felt able to raise concerns... without fear.
Staffing Levels
6/10
✓
The service had enough staff, including for one-to-one support... spoke with... agency staff
Training & Dev
6/10
✓
Updated training and refresher courses helped staff continuously apply best practice. The service checked staff's competency to ensure they understood and applied training.
Management
8/10
✓
Management were visible in the service, approachable and took a genuine interest... Staff felt respected, supported and valued... 'We can put forward ideas and are listened to.'
Programmes
6/10
✓
People were supported to participate in their chosen social and leisure interests... theatre group they attended each week... go to the gym each week.
Points to consider
Staffing is adequate but relies on some agency workers.
spoke with eleven members of staff including... agency staff
Only standard training and competency checks, no specialist courses or funded qualifications.
Updated training and refresher courses... checked staff's competency
Activities are regular like outings and gym visits, but no specialist programmes or coordinator.
supported to participate in their chosen social and leisure interests... theatre group... gym
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews