Last updated: 9 February 2026
"Positive culture and strong safety, but basic activities and lack of staff retention details hold it back."
People were protected from the risk of abuse or neglect. Staff had a good understanding of the service's safeguarding policy. Medicines were stored and administered safely. The provider learnt lessons when things went wrong.
One member of staff told us, 'We are like one big family. We treat the people who live at the service like we would our own family.' There was a positive culture in the home.
There were enough staff available to meet the needs of the people using the service.
Per 2019 comprehensive inspection: A comprehensive staff induction and training programme was in place. Staff had received training and development around management of dementia and demonstrated a good understanding of dementia care; staff supported through regular supervision and annual appraisals.
There was a registered manager in post who had a good oversight of the service. They were accessible to all people living at the service, relatives and staff.
Per 2019 comprehensive inspection: People participated in a wide range of activities within the service and in the community; they told us about bingo and dominoes and sometimes there was baking. They said they enjoyed reading daily newspapers and completing puzzles; people enjoyed gardening.
Staffing levels are adequate to meet needs but no details on stable teams, low staff turnover or minimal agency use.
There were enough staff available to meet the needs of the people using the service.
Activities are basic like bingo, baking, puzzles and gardening with no coordinator or specialist programmes mentioned.
Per 2019 comprehensive inspection: People had a range of activities they could take part in. They told us about bingo and dominoes and sometimes there was baking... enjoyed doing gardening.
AI Generated
Last inspected: April 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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