Working at Meadow Lodge
Sadlers Mead, Chippenham, SN15 3PE
Operated by Wiltshire Council
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by managers and enjoy wonderful team morale, but basic training and no details on staff retention hold it back."
Safety & Risk
7/10
✓
Staff had completed safeguarding training and understood their responsibilities to keep people safe... Risk assessments outlined measures to help reduce the likelihood of people being harmed... Medicines were managed safely.
Staff Culture
8/10
✓
One staff member said, 'The morale and culture here is wonderful... We have a really strong relationship with our people.' Other staff comments included, 'The morale here is good. We do have a laugh, but we also support each other.'
Staffing Levels
6/10
✓
There was enough staff on duty to meet people's needs. Staffing levels were based on an assessment of which people were using the service each week.
Training & Dev
6/10
✓
Staff had completed safeguarding training and understood their responsibilities... There was a robust induction programme in place.
Management
7/10
✓
Staff spoke highly of the support they received from the management team. Comments included, 'Absolutely I feel supported... Both [team leader] and [registered manager] are so supportive.'
Programmes
6/10
✓
People's relatives told us how people's social activities had increased, and staff had supported and encouraged them to go to places that interested them with their friends. Staff supported people to take part in activities and pursue their interests in their local area.
Points to consider
Staffing is adequate to meet needs and do outings, but no details on staff retention or agency use.
There was enough staff on duty to meet people's needs. Staffing levels were based on an assessment of which people were using the service each week.
Only standard training like safeguarding and induction shadowing, no funded qualifications or career development.
Staff had completed safeguarding training... There was a robust induction programme in place. Staff had been booked refresher MCA training.
Varied outings to pubs, cafes, walks and local interests, but no dedicated coordinator or specialist therapy programmes.
staff had supported and encouraged them to go to places that interested them with their friends... go for walks, go to a local cafe... one person said they wanted to go to the pub.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews