Working at Meadow House Nursing Home

There were clear systems and processes in place to protect people from the risk of abuse and avoidable harm. Risks to people's individual safety continued to be fully assessed... Lessons had been learnt where required.

Staff demonstrated great pride at working in Meadow House. They worked well as a team and felt valued and supported. The staff told us they were proud to work for the service. They felt valued and their work recognised and celebrated.

One care staff member told us how they were being supported by the provider to complete a nursing qualification at the local university. Staff new to the service had a thorough induction which included shadowing and being mentored... Care Certificate.

People... told us, '[Registered manager] is hands on and first class. I cannot fault her or her team.' Staff had only positive things to say about the management and leadership style within the home.

Staff used innovative ways... 'full cinema' experience... purchased a rabbit for people living in the home to provide them with some animal therapy... a ball had been held at the home... karaoke... sensory room.