Last updated: 10 February 2026
"Strong leadership, positive team culture and good training with champions, but agency staff cover some shifts and activities lack innovation."
Staff managed medicine administration in line with safe systems for appropriate handling and storage of medicines.
Staff told us, they felt they were now all working well together as a team and that they could escalate any concerns to management.
We saw there were some shifts during the week where additional support had been provided by agency workers.
introduction of staff as ‘champions’ for staff who demonstrated an interest in specific areas. This meant that current ‘best practice’ in specific areas such as ‘Dementia Care or Nutrition’
Staff spoke positively about the management and felt they demonstrated good leaderships skills.
We saw there was a varied activity and entertainment program available.
Agency workers cover some shifts and staff get busy at peak times like mealtimes.
Sometimes, there are enough staff, other times a lot of agency staff
Only a standard varied activities programme with no specialist coordinator or innovative approaches to enrich the working day.
We saw there was a varied activity and entertainment program available.
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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