Working at Meadow Court Residential Home

Medication isn't handled safely with unlocked creams and incomplete records, and some abuse concerns weren't reported, making shifts riskier for you.

several topical creams stored in people’s bedrooms in unlocked cupboards. This was not consistent with safe storage... accidents and incident forms highlighted several safeguarding incidents that had not been reported

Managers lack proper oversight so incidents and risks aren't checked or fixed early enough.

There was a significant lack of oversight at the service... widespread concerns relating to governance and quality assurance

Training covers basics but staff say they need more depth for meds and complex needs, plus no regular check-ins.

Staff told us they did not have enough training to feel competent in completing medicines... Staff also advised they did not receive regular supervision or appraisal