Last updated: 10 February 2026
"Strong safety measures and approachable management create a positive culture, although staffing occasionally gets stretched and training remains basic."
Systems in place helped safeguard people from abuse. Assessments of risk minimised risks. Staff managed medicines safely with competency assessments and learning from incidents.
There was a positive and open culture at the service. Feedback from 26 responses by people and relatives overwhelmingly positive; staff questionnaires received.
Staffing levels were sufficient to meet people's needs and managers recruited staff safely.
We looked at staff training and supervision records. Staff had received training in safeguarding, medicines competency assessed, infection control and MCA.
The registered manager was available for people to contact and undertook regular quality checks, to help ensure good standards of care. The manager is very approachable.
Staff numbers are sufficient but relatives say they are good most of the time, so shifts might get stretched sometimes.
staffing levels are good most of the time.
Only standard training like safeguarding and medicines is mentioned, with no specialist courses or funded qualifications for career growth.
Staff had received training in safeguarding and understood how to recognise the signs of abuse... Staff had received medicines training and had their competency assessed.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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