Working at Meadow Bank Care Home
Meadow Lane, Preston, PR5 8LN
Operated by HC-One No.1 Limited
120 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive leaders and a positive staff culture where people feel valued, but agency staffing shortages and gaps in risk assessments and medicines management are concerns."
Safety & Risk
5/10
!
Staff did not always manage medicines well and some risk assessments required reviewing. There were some gaps in the written documentation regarding assessment of risk.
Staff Culture
7/10
✓
Staff told us they enjoyed their jobs and felt supported in their roles. The staff seem to support each other too.
Staffing Levels
5/10
!
At times the service used agency staff to cover shifts... Some periods of the day were more challenging, and people and relatives told us they had to wait longer for assistance at these times.
Training & Dev
6/10
✓
Training compliance rates were high, and staff told us they completed a wide range of training and thorough inductions.
Management
7/10
✓
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Programmes
6/10
✓
There was a wellbeing team onsite to support people to participate in activities within the home and provide stimulation. Staff organised external visitors such as singers and musicians.
Points to consider
Staffing levels are adequate but they use agency staff sometimes and there are shortages now and then, especially at night.
At times the service used agency staff to cover shifts... A relative said, “...there aren’t enough staff.”
Risk assessments and medicine records have gaps like missing details on oxygen use or choking risks.
There were some gaps in the written documentation regarding assessment of risk, for example around the use of prescribed oxygen and use of flammable emollient creams.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews