Last updated: 9 February 2026
"An approachable manager fosters an open culture and stable staffing with strong safety measures, although no dedicated activities coordinator limits programmes to basic community outings."
There were systems in place to protect people from the risk of abuse. The registered manager had a system for reviewing incidents and looking for patterns and trends. Actions were put in place to prevent incidents from occurring again.
People and staff told us they found the registered manager approachable and that there was an open culture throughout the home. People and staff told us that they felt this was an accurate reflection of what it was like to live and work in the home.
People and their relatives told us that they thought there was a good, stable staff team. There were enough staff available to meet people's needs and be flexible with activities and trips in the community if people changed their plans.
Staff said that they had also been encouraged to undertake qualifications to develop them further in their roles. Some staff had received training specific to some of the conditions relevant to people who lived in the home.
People told us that they like the Registered Manager and found them approachable. People and staff told us they found the registered manager approachable and that there was an open culture throughout the home.
People were able to frequently access the community for personalised activities. People attended day centres and other activities such as swimming at the local leisure centre or going for a meal and drink at the local pub.
No dedicated activities coordinator or specialist programmes, so the role is mostly personal care with basic community outings and hobbies.
People attended day centres and other activities such as swimming at the local leisure centre or going for a meal and drink at the local pub.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp