Working at Meade Close
1-2 Meade Close, Manchester, M41 5BL
Operated by Salutem LD BidCo IV Limited
10 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff feel valued and supported with strong safety practices, but unsettled leadership from recent changes and limited activities hold it back."
Safety & Risk
7/10
✓
Systems and processes were in place to manage medicines safely... Staff completed regular safeguarding training. They knew how to identify and report any concerns... The registered manager reported safeguarding concerns to the local authority and the Care Quality Commission in line with guidance.
Staff Culture
6/10
✓
The vast majority of staff told us they felt valued and were happy with the support they received. They said, 'Yes, I feel valued. There is good supervision in place to support the role' and 'I feel valued. I feel very much supported.'
Staffing Levels
5/10
!
There were enough staff to meet people's needs at the time of the inspection... Use of agency staff had increased and was close to 20% of total staff hours in recent weeks. Staff expressed concerns about the impact of short-term staff sickness.
Training & Dev
5/10
!
Staff received training in person centred care and Positive Behaviour Support (PBS). Not all staff had completed PBS training and plans were in place to ensure this was completed in the New Year... We received mixed feedback about the training provided to staff. Three out of 5 family members we spoke with expressed concerns about the level of training.
Management
4/10
!
Work was in progress to restructure the staff team. The registered manager had been in post for 1 month and was being supported by the previous registered manager. The deputy manager was moving to a different role... These changes were still in transition and needed to be fully established and sustained.
Programmes
3/10
✕
Staff supported people to take part in activities and pursue their interests. The registered manager was working with families and staff to further improve this area to ensure people lived fulfilling lives.
Points to consider
New manager has only been in post one month with team restructuring still ongoing, so leadership oversight feels unsettled.
The registered manager had been in post for 1 month... These changes were still in transition and needed to be fully established and sustained. It had impacted on aspects of quality
Sickness means agency staff cover about 20% of shifts lately, so the team feels stretched at times.
Use of agency staff had increased and was close to 20% of total staff hours in recent weeks... One staff member told us, 'There are good staffing levels except when people call in sick. Quite a lot recently.'
Only standard training so far with gaps in specialist positive behaviour support and families wanting more specialised courses.
Not all staff had completed PBS training... Three out of 5 family members... 'I don't think they have specialised knowledge…I would like to see more specialised training'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews