Last updated: 10 February 2026
"Approachable management, high staff morale and strong safety practices, although reliance on relief staff and standard training hold it back."
Per 2018 comprehensive inspection: All staff had completed safeguarding training; had a good understanding of what constituted abuse and knew how to raise any concerns. Accidents and incidents were monitored and lessons were learnt.
Per 2018 comprehensive inspection: Staff also felt the registered manager was approachable and the service was well run. Staff enjoyed working at the service and their morale was high. One staff member commented, 'I love my job.'
Per 2018 comprehensive inspection: Sufficient numbers of safely recruited, suitably qualified and trained staff were on duty to meet people's needs and keep them safe.
Per 2018 comprehensive inspection: All new staff were required to complete training relevant to their role and regular training updates. Staff received supervision from their line manager and an annual appraisal.
Per 2018 comprehensive inspection: Staff felt the registered manager was approachable and the service was well run. Staff enjoyed working at the service and their morale was high.
Per 2018 comprehensive inspection: There was a wide range of activities on offer that people enjoyed including trips out in the mini bus, exercise classes, art and craft, a gardening club, reading the papers, knitting groups and music therapy.
Staff numbers are sufficient but they use relief staff when people call in sick.
Per 2018 comprehensive inspection: A team of relief staff were employed to maintain safe staffing levels when staff took unexpected leave.
Only standard training and updates with supervision, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: All new staff were required to complete training relevant to their role and regular training updates.
Activities are regular and varied like trips, crafts and music therapy but no specialist innovative programmes.
Per 2018 comprehensive inspection: There was a wide range of activities on offer that people enjoyed including trips out in the mini bus, exercise classes, art and craft, a gardening club, reading the papers, knitting groups and music therapy.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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