Working at Mayfield Hall
22 Bitton Park Road, Teignmouth, TQ14 9BX
Operated by Amethyst Care Ltd
20 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Hands-on management and positive culture, but adequate staffing, standard training and basic activities hold it back."
Safety & Risk
7/10
✓
Systems were in place to safeguard people from abuse, and the service responded to any concerns or complaints about people's wellbeing. The service learned from incidents to prevent a re-occurrence.
Staff Culture
7/10
✓
Staff were well motivated and positive in their role and relationships with people. Staff told us it was a happy place to work. The service had a positive culture, very much focussed on supporting and caring for people and putting people first.
Staffing Levels
6/10
✓
There were enough staff to ensure people had access to the care that met their needs and protected them from risks.
Training & Dev
6/10
✓
The service had a training programme in place to ensure staff had the necessary skills to meet people's individual needs. This included induction, training and support. Staff said they received the training they needed.
Management
8/10
✓
The registered manager nominated individual and family members worked at the home each day. When they were not available they were on-call. They worked alongside staff, supporting people. A staff member told us how refreshing they found this.
Programmes
6/10
✓
People were supported to follow activities if they wished to do this. The service had a small garden... conservatory with magazines, games and soft toys... regular visiting entertainment... pictorial activity board in the lounge, which was updated weekly.
Points to consider
Staffing is adequate but nothing special, with no details on staff retention or agency use.
There were enough staff to ensure people had access to the care that met their needs and protected them from risks.
Only standard training and induction, no specialist courses or funded qualifications.
The service had a training programme in place to ensure staff had the necessary skills... Staff said they received the training they needed to carry out their role or develop their interests.
Regular basic activities like games, quizzes, music and visiting entertainment, but no dedicated activities coordinator or specialist programmes.
The service had regular visiting entertainment... pictorial activity board in the lounge, which was updated weekly. Records were kept of activities people had enjoyed so these could be offered again.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews