Last updated: 9 February 2026
"Strong visible leadership, family atmosphere and robust safety, although activities lack a dedicated coordinator and rely on staff."
2020 targeted inspection: assured on all IPC aspects including PPE use, visitor screening, safe admissions, testing, outbreak management; 2019: proactive risk assessments, swift safeguarding response, quick fixes to minor medication issues.
Per 2019 comprehensive inspection: family atmosphere described by residents and relatives, staff feel appreciated and enjoy supporting people, open communication throughout.
Per 2019 comprehensive inspection: always enough staff to meet needs and spend time on activities, manager reviews and improves levels, residents heavily involved in recruitment interviews.
Per 2019 comprehensive inspection: staff hold national qualifications, specialist training sought for individual needs, residents involved in new staff induction, chef nutrition courses shared across team.
Per 2019 comprehensive inspection: registered manager visible presence throughout the home, open door culture, staff confident to approach her, acted as good role model promoting inclusiveness.
Per 2019 comprehensive inspection: quizzes, karaoke, board games, holidays abroad, theatre trips, shopping, religious services, gardening committee led by residents.
No dedicated activities coordinator or specialist programmes, so the role mixes routine care with staff-led quizzes, games and outings.
Per 2019: 'people taking part in a quiz and a board game in the lounge. Staff were sitting with people' and 'holidays abroad and trips to the theatre'.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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