Last updated: 9 February 2026
"Supportive management and strong safety practices, but adequate staffing and no dedicated activities coordinator hold it back."
2020 infection control: Assured provider using PPE effectively... accessing testing... infection prevention policy up to date. Per 2019: Medicines managed safely, pharmacist audit no issues; lessons learned from incidents.
Per 2019 comprehensive inspection: People and their relatives were positive... Staff were kind, caring and compassionate. The home was welcoming and friendly. It was clear people and staff had formed good relationships.
Per 2019 comprehensive inspection: There were sufficient numbers of staff employed at the home to meet people's needs. We saw care and support being provided promptly.
Per 2019 comprehensive inspection: Staff received the training they required... Staff we spoke with considered they received appropriate training and supervision... supervision of staff was ongoing.
Per 2019 comprehensive inspection: The registered manager had an 'open door' approach... hands on manager... approachable and fair. Staff we spoke to told us they would be listened to and supported.
2020: Staff supported people to take part in activities... people had decorated gingerbread for Halloween. Per 2019: programme of organised activities... picnic... Entertainers... chair exercise programme... quarterly newsletter.
Staffing is adequate but nothing special, with no details on agency use or staff retention.
Per 2019 comprehensive inspection: There were sufficient numbers of staff employed at the home to meet people's needs.
No dedicated activities coordinator, so staff handle activities alongside routine care duties.
Per 2019 comprehensive inspection: The home did not employ an activities co-ordinator as all staff were responsible in ensuring people engaged in activities.
Only standard training and supervision, no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff received the training they required to do their job which included care related topics as well as health and safety issues.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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