Working at Maycroft Care Home
73 High Street, Royston, SG8 6LB
Operated by Maycroft Care Home Limited
25 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by approachable management in an open culture with strong safety, but COVID staff pressures and basic activities hold it back."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured on preventing infections, effective PPE/testing, managing outbreaks; per 2018: Staff knew safeguarding, shared incident learning, safe medicines management.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us they felt supported by approachable registered manager who listened and implemented suggestions; promoted open honest culture.
Staffing Levels
6/10
✓
2022: Provider had measures to mitigate risks associated with COVID-19 related staff pressures; per 2018: enough staff with right skills mix to meet needs.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had regular training on mandatory core subjects, supervisions and appraisals, encouraged to complete diploma in health and social care.
Management
7/10
✓
Per 2018 comprehensive inspection: The registered manager led by example and encouraged an open and honest culture; staff felt supported, said manager approachable and listened to suggestions.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities coordinator and social facilitator; variety of indoor activities, entertainers, community links, trips and fete.
Points to consider
Staff numbers are enough to cover shifts but COVID caused staff pressures they had to manage with extra measures, no details on turnover or agency staff.
2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Training covers the basics with supervisions and encouragement for diplomas but no specialist courses or funded qualifications.
Per 2018: Staff attended supervisions and appraisals to support... regular training on mandatory core subject areas... encouraged... by completing a diploma in health and social care.
Varied activities and community trips run by a coordinator but mostly basic events like quizzes and entertainers, no specialist therapy programmes.
Per 2018: Indoor activities are very varied... good quality entertainers... but one person said, 'I get frustrated when I talk to [people]... or they do simple quizzes, so I don't participate'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews