Working at Max Potential UK Ltd
125 Mayor Street, Bolton, BL1 4SJ
Operated by Max Potential UK Ltd
8 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive hands-on management, thorough training and robust safety, although flexible staffing lacks stable team focus and activities miss specialist programmes."
Safety & Risk
8/10
✓
Up to date safeguarding policy, staff confident to report concerns and aware of whistleblowing. Medicines systems robust with training, competency assessments and appropriate MAR sheets.
Staff Culture
7/10
✓
Staff said management were hands-on, helpful, supportive with rotas and very friendly. Staff confident to report concerns and no negative feedback received.
Staffing Levels
6/10
✓
Staffing levels were flexible and staff were recruited safely. Staff felt the way the rotas were configured worked well and a relative saw always two or three staff.
Training & Dev
8/10
✓
Staff had undertaken a thorough induction programme and regular on-going training including mandatory courses and additional training such as safe swallowing, epilepsy support, PEG feeding, administration of insulin.
Management
8/10
✓
People who used the service, relatives and staff said the management were approachable and supportive. Staff said 'The management are hands on and help when needed' and 'confident I can easily talk to the management and they are very friendly'.
Programmes
6/10
✓
Activities included films, crafts, games, outings to park, cooking, computer access, regular table tennis coach, cycling, swimming, college attendance, sensory room.
Points to consider
Staff numbers flex to match who is staying over but no details on low staff turnover or extra efforts to build a stable team.
The service offered respite breaks and had different numbers of people using the service on a day to day basis. Therefore staffing levels were flexible and all staff employed by the service had indicated their hours available and their availability to work at short notice.
Daily activities include crafts, games, trips, cooking and sports which add variety but no specialist programmes or dedicated coordinator.
Activities provided through the day included films, crafts and games, outings to the local park, cooking and access to a computer. There was a table tennis coach who came in on a regular basis... There was a sensory room.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews