Working at Matthias House
107 Dudley Road, Tipton, DY4 8DJ
Operated by Matthias House Limited
33 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported in a family-like culture with strong leadership, but staffing vacancies and limited activities hold it back."
Safety & Risk
6/10
✓
Where accidents and incidents took place, they were responded and acted on appropriately and analysed for any lessons to be learnt.
Staff Culture
7/10
✓
One member of staff said, 'There is a big family feel here, it's comfortable, a nice homely home.' Staff told us they enjoyed working at the home and supporting the people who lived there.
Staffing Levels
5/10
!
One member of staff told us, 'When we have a full team on yes, but there is a vacancy and we are one carer short, but cover is put on and we are trying to help each other.'
Training & Dev
6/10
✓
The provider told us they had invested in a new training package and a 'train the trainer' package which meant staff were supported to keep up to date with their training needs.
Management
7/10
✓
People, relatives and staff were complimentary of the service and considered it to be well led. Staff felt supported and listened to and were confident that the changes and improvements being introduced to the service would improve care delivery.
Programmes
5/10
!
Staff support people to take part in some activities, but plans were in place to recruit an activity co-ordinator to improve the range of activities that could be offered to people.
Points to consider
Staffing is enough most days but there's a vacancy so they bring in cover or the team helps out more.
there is a vacancy and we are one carer short, but cover is put on and we are trying to help each other.
No activities coordinator yet so care staff do basic activities like arts and crafts in their spare time.
plans were in place to recruit an activity co-ordinator to improve the range of activities that could be offered to people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews