Working at Matthews Neurorehab Unit

Care records have gaps and confusing details, so staff might not always know the best way to keep people safe.

Some people's care records needed improvement as they contained unclear and contradictory information and gaps. There were recording gaps in one person's turning charts and contradictory instructions in their care plans.

Local authority is investigating possible safeguarding concerns about care at the home.

At the time of our inspection the local authority and other agencies were carrying out a safeguarding investigation into care at the service.

Only standard training mentioned, no specialist courses or funded qualifications for staff.

Per 2019 comprehensive inspection: Staff received the training and support they required to do their job. The service had a training matrix in place that identified when training was due.