Working at Matthew Residential Care Limited - 59 Woodgrange Avenue
Kenton, London, HA3 0XG
Operated by Matthew Residential Care Limited
3 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff receive clear support, regular training and supervision with enough numbers and strong safety practices, although team stability details are missing and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
The provider had procedures in place to identify, assess and manage risk. People had positive behaviour support (PBS) plans... Specialist support had been sought... The provider had introduced a new recording format for accidents and incidents... lessons learnt and actions taken... were recorded.
Staff Culture
6/10
✓
Staff told us they received the information and support they required.
Staffing Levels
6/10
✓
We found during this inspection that sufficient staff were deployed to meet people's needs. A person said, 'There are always staff to help me when I want.'
Training & Dev
6/10
✓
Staff had received regular training and supervision to support them in their roles.
Management
6/10
✓
Managers and staff were clear about their roles. Staff had received regular training and supervision to support them in their roles. Staff told us they received the information and support they required.
Programmes
6/10
✓
Per 2022 comprehensive inspection: People had named key workers who met with them regularly to discuss their needs and wishes and to plan activities; examples included day trips to the coast, cooking cultural dishes, baking sessions, discos and college.
Points to consider
Staff numbers are enough for needs, but no details on team stability, long-serving staff or agency use.
We found during this inspection that sufficient staff were deployed to meet people's needs.
Regular training and supervision in place, but no funded qualifications, career paths or innovative learning.
Staff had received regular training and supervision to support them in their roles.
Varied activities like trips, cooking and social outings planned by key workers, but no dedicated coordinator or specialist therapeutic programmes.
People had named key workers who met with them regularly to discuss their needs and wishes and to plan activities. The records of house and key worker meetings showed people were actively involved in planning their support and activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews