Working at Matson House
Matson Lane, Gloucester, GL4 6ED
Operated by Selwyn Care Limited
13 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety practices, supportive management and good training, although agency staff cover shortages and outbreak cleaning plans need work."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured on preventing/managing outbreaks, safe visitor arrangements, PPE, testing, zoning, admissions; per 2018: robust risk management, medicines systems, incident reflection and analysis.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'Staff told us they worked well together as a team and felt trained and supported to carry out their role'; staff felt supported by managers.
Staffing Levels
5/10
!
Per 2018: 'There were sufficient numbers of staff available to ensure people's safety and well-being' but 'regular bank staff or agency staff had been used' for shortages; 2021: somewhat assured, established links with local staffing agencies, capacity for outbreak cleaning to be reviewed.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: New staff received induction and Care Certificate; staff attended additional specialist courses for epilepsy and behaviours that challenge; professional development encouraged with plans for themed supervisions.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff said 'The management has definitely improved. It is a lot better now [registered manager] is on board. All the senior staff at Matson are very good and very supportive.'
Programmes
6/10
✓
Per 2018: People enjoyed varied activities like gym, shopping, swimming, meals out, celebrations; regular aromatherapist visits; creative approaches like singing and garden walks; 2021: activities continued during pandemic with social distancing.
Points to consider
Staffing is adequate but they use agency and bank staff to cover shortages and need better plans for extra cleaning during outbreaks.
Where there had been staff shortages; regular bank staff or agency staff had been used to support people. The provider's IPC audit indicated staffing capacity to carry out additional cleaning needed during an outbreak should also be reviewed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews