Working at Mary House

Proactive safety culture with open incident reporting, root cause analysis, eMAR reducing medicine errors, and risk assessments enabling positive risk-taking.

There were enough suitably trained staff, but agency staff used to fill gaps and cover training, with recent recruitment of 2 nurses and 5 care staff.

Staff fully trained in specialist areas like medicines, epilepsy management, PEG care, with extra training on safe medicines and regular supervisions.

Staff told us the registered manager was approachable with an open-door policy, and they felt well-supported with regular supervisions.

Varied engagement with daily hydrotherapy pool, eye gaze technology, sensory room, music karaoke, cooking, animal therapy, and regular community trips.