Working at Mary Chapman Court

Staff have mixed views on whether there are enough people on shift, even though levels get reviewed regularly.

Staff provided mixed feedback regarding the staffing levels in the service.

Only standard induction and basic training like medicines safety mentioned, no specialist courses or funded qualifications.

Staff received a robust induction and further training which equipped them for their role. Staff had received training in the safe administration and management of medicines.

Gaps in records for as-needed medicines and some storage issues, though the manager fixed them right away.

Information relating to the reason for administration of 'as required medicines' was not consistently recorded. The registered manager took action during the inspection to address this shortfall.