Last updated: 10 February 2026
"Outstanding leadership, long-serving dedicated staff, creative training programmes, and innovative activities with strong safety practices."
Per 2019 comprehensive inspection: 'exemplar of outstanding practice in... infection... strong and distinctive approach to safeguarding... no blame culture'; 2021: 'assured that this service met good infection prevention and control guidelines'
Per 2019 comprehensive inspection: 'Staff spoke with great pride... "I feel in such a privileged position... hanging out with friends."... constantly encouraged and motivated to discuss new ideas'
Per 2019 comprehensive inspection: 'long-serving dedicated workforce... daily over-establishment of staff... no temporary staffing agencies were ever used... "There are enough staff with the right mix of skills"'
Per 2019 comprehensive inspection: 'year-round learning programme delivered creatively... best practice workshops, role play... all staff completed Care Certificate... Investors in People... commended for training and development'
Per 2019 comprehensive inspection: 'The registered manager had won two prestigious awards... outstanding leadership... Staff: "[Registered manager] drives and motivates us all each and every day. She\'s incredible."'
Per 2019 comprehensive inspection: 'therapeutic art studio... dedicated workshop... in-house resident band... allotments, greenhouse... shortlisted in National Dementia Care Awards'; 2021: 'excellent range of in-house activities... during COVID lockdown'
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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