Last updated: 10 February 2026
"Strong management oversight and a supportive family-like culture with good staffing, but no activities programme or coordinator means mostly routine care."
Care workers were trained to recognise the signs of abuse. They knew how to report any concerns... confident any reported incidents would be taken seriously.
One care worker said, 'We are like one big family here, it's a great place to work.' Staff told us they felt supported... regular supervisions took place.
We saw care workers had time to sit and talk with people prior to and following the care they delivered. People were not left waiting when they required assistance.
Staff were provided with training relevant to their role and this was regularly reviewed. One staff member told us, 'I've had more training here than anywhere else I have worked.'
The provider and registered manager had full oversight of the service... They were present at the service daily to ensure the managers and staff received appropriate support.
Picture cards and large print was available which was used to enable people to choose meals from the menu.
No activities programme or coordinator, so the role is mostly routine personal care.
No mention of activities coordinator, structured programmes, outings, or creative engagement beyond basic picture cards for meal choices.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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