Last updated: 10 February 2026
"Staff ensure safety well with enough people on shift and good training, but no registered manager creates leadership uncertainty."
Staff continued to show a good understanding of safeguarding... Risks relating to people's healthcare needs had been assessed and mitigated... Medicines were administered safely... All incidents were used as an opportunity for learning.
Staff told us they were proud of working at the service. One staff told us, 'I feel like we achieve more here. We have the luxury of being person centred... We become a family unit us and the guys.'
Staff told us there was, 'Absolutely enough staff' to meet people's needs and keep them safe. Staffing levels were organised around people's needs and the activities planned.
Staff completed a range of training, which included courses specific to people with learning disabilities, such as positive behaviour support (PBS). When people's needs changed the provider had been proactive in introducing additional training for staff.
There was no registered manager in post at the time of our inspection. The registered manager had left the service in December 2018 and the deputy manager was appointed as the manager.
People were supported to follow their interests. The service had an outbuilding which was used by people to 'upcycle' furniture... trips abroad... horse riding, going to sports clubs and going for social meals.
No permanent manager registered yet, so leadership stability is uncertain during the transition.
There was no registered manager in post at the time of our inspection. The registered manager had left the service in December 2018.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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