Working at Martin Hall Nursing Home

Arrangements were in place to protect people from the risks of infection. However, we observed four occasions when staff members did not follow best practice guidelines, this presented a risk of cross infection.

Staff told us they felt supported by the registered manager. Staff were supported to raise issues and kept informed of changes to practice.

The registered manager told us they were fully recruited and did not have to use bank and agency staff to cover shifts. Staff told us there were usually enough staff to meet people's needs.

Staff told us they had received training since being employed at the home. The training matrix confirmed staff had received training on a range of issues.

Staff told us they felt supported by the registered manager. One member of staff told us they had raised an issue about insufficient staff at night and this was listened to and acted upon.

Per 2018 comprehensive inspection: A member of staff was employed to lead on coordinating activities across the week. We saw there were regular visits from entertainers and other groups, including animal therapy and movement to music.