Working at Martha House
Martha Trust, Deal, CT14 0PG
Operated by Martha Trust
23 bedsNursing homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Clear leadership, supportive culture and good training, although agency staff are used occasionally."
Safety & Risk
8/10
✓
Risks to people's health, safety and welfare were assessed, identified and regularly reviewed. Accidents and incidents were recorded, analysed and used to inform learning to reduce the risk of reoccurrence.
Staff Culture
8/10
✓
There was an open and inclusive culture in the service. Staff felt valued and well supported.
Staffing Levels
7/10
✓
There were enough staff in each house to provide people with the support they needed... Rotas showed the service was staffed above the minimum required, this included staff providing one to one care. Occasionally agency staff were used.
Training & Dev
8/10
✓
Staff had been supported with their personal development and had the opportunity to undertake additional qualifications. For example, 60 staff had level two vocational qualifications and 46 had completed the care certificate.
Management
8/10
✓
Leadership was clear, strong and visible. The registered manager and support team set high standards. Staff told us the management team were approachable and committed to providing high quality care.
Programmes
7/10
✓
An activity co-ordinator provided a wide variety of individual and group activities... hydrotherapy pool... touchscreen televisions and specialist eye gaze equipment... magic carpet.
Points to consider
Staffing levels are good and above minimum with one-to-one support, but they still use agency staff occasionally.
Occasionally agency staff were used and was usually for care staff rather than nursing positions. However, the service had been working to reduce agency use.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews