Last updated: 10 February 2026
"Supportive management, good training and team spirit, plus strong safety, although agency staff cover vacancies and activities lack a dedicated coordinator."
Per 2021 IPC inspection: Regular checks and audits around infection control ensured manager oversight. Assured on PPE use, testing, cleaning, admitting safely and managing outbreaks.
Per 2019 comprehensive inspection: Staff and management worked as an effective team. Staff felt supported, with supervisions every two months and team meetings to contribute ideas.
Per 2019 comprehensive inspection: People felt there were enough staff to meet their support and care needs. Some care staff vacancies were being recruited to and the service used agency staff.
Per 2019 comprehensive inspection: Staff regularly completed refresher and additional training specific to people's needs such as epilepsy, PEG and learning disabilities, with regular supervisions and competency checks.
Per 2019 comprehensive inspection: The service had a registered manager in post and people, their relatives, professionals and staff spoke positively about them. Staff felt supported by management with supervisions every two months.
Per 2019 comprehensive inspection: People participated in a wide range of activities including trips to the pictures, horse riding, swimming, animals visiting monthly, exercises, college, sensory garden and hydrobath.
Staffing levels are adequate with enough people on shift but they use some agency workers to cover vacancies.
Some care staff vacancies were being recruited to at the time of the inspection. To maintain safe staffing levels, the service used agency staff. Per 2019 comprehensive inspection
Varied activities and outings make the job more interesting but there is no dedicated activities coordinator or named specialist programmes.
There are loads of activities, something every day... animals that come in once a month. A lady comes in and does exercises... horse riding, swimming, sensory area, hydrobath. Per 2019 comprehensive inspection
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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