Working at Marske Hall
Redcar Road, Redcar, TS11 6AA
Operated by Valorum Care Limited
30 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Supportive management creates a happy relaxed atmosphere with innovative activities, but staffing issues require regular agency staff and supervisions lack one-to-one feedback."
Safety & Risk
6/10
✓
Systems were in place to ensure accidents and incidents were appropriately recorded. Lessons were learnt where trends were identified with appropriate action taken. Some associated protocols [for medicines] were not clear and were updated during the inspection.
Staff Culture
6/10
✓
Staff seem to like her. It's a happy place. The atmosphere in the home was calm and relaxed.
Staffing Levels
5/10
!
The service had experienced some staffing issues but had managed this by having regular and consistent agency staff.
Training & Dev
5/10
!
Staff received supervision and appraisal as individuals and groups. However, some staff told us the process did not always provide regular opportunity for them to provide confidential recorded feedback on a one to one basis.
Management
6/10
✓
The registered manager was supported by the provider with regular oversight visits made by the management team. It was apparent from our observations that they knew people well and people and staff felt at ease around them.
Programmes
6/10
✓
A range of sensory activities and equipment helped to provide stimulation to people. A new sensory room was under development. The activities lead said, 'We are developing the activities with feedback from people steering the outcomes. For example, we are having a chicken coup, setting up a shop which will be run by residents, and improving facilitates for people to take part in everyday living skills for example, cooking.'
Points to consider
Staffing issues mean they rely on regular agency staff to cover shifts.
The service had experienced some staffing issues but had managed this by having regular and consistent agency staff.
Supervision and appraisals do not always give staff regular one-to-one feedback time.
some staff told us the process did not always provide regular opportunity for them to provide confidential recorded feedback on a one to one basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews