Working at Marshview
77 Marshfoot Lane, Hailsham, BN27 2RB
Operated by Mrs Maria Mapletoft
23 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Staff get good training and medicines are handled safely, but managers' audits miss gaps in care records and activities are basic."
Safety & Risk
7/10
✓
Systems were in place to ensure medicines were ordered, stored, administered and disposed of safely. Medicine records were well completed and confirmed people received their medicines as prescribed.
Staff Culture
6/10
✓
Staff told us they were well supported by the registered manager. One staff member said, 'It's a good place to work, we're very well supported.'
Staffing Levels
6/10
✓
There were enough staff working each shift to support people safely. Staff told us there was enough of them working
Training & Dev
7/10
✓
Staff were supported to complete further training. This included health and social care diplomas and online training to further enhance their knowledge and skills.
Management
4/10
!
The audit system had not identified the shortfalls we found in relation to people's records. We made a recommendation about this.
Programmes
5/10
!
There was an activity program and throughout the inspection we saw people engaging in a variety of activities. This included Christmas themed activities and people spent one morning making Christmas puddings.
Points to consider
Managers' quality checks missed gaps in care records and audits.
The audit system had not identified the shortfalls we found in relation to people's records.
Just basic group activities like making puddings and playing dominoes, no dedicated activities coordinator.
There was an activity program... people spent one morning making Christmas puddings... two people enjoyed playing dominoes and this happened regularly.
Staffing levels are adequate but more recruits needed soon due to home extension.
There had been a recent extension to the home... The registered manager told us that more staff would be recruited before the number of people increased.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews