Working at Marsh Farm Manor Care Home
Coped Hall, Swindon, SN4 8ER
Operated by Anchor Hanover Group
66 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Engaging activities like a therapy dog and school visits with strong safety practices, but poor management approachability and inconsistent teamwork hold it back."
Safety & Risk
6/10
✓
People’s care records demonstrated where needed appropriate monitoring was taking place in response to any risks. Staff were aware of the Mental Capacity Act 2005 and how it applied to their work.
Staff Culture
4/10
!
Staff told us they did not feel there was consistent good teamwork. Staff told us it depended on who was working. Staff told us good teamwork was dependent on who was working on shift. Staff told us communication amongst staff could be better.
Staffing Levels
/10
✕
Training & Dev
/10
✕
Management
4/10
!
some staff told us they did not always find the registered manager approachable and at times they did not feel they were listened to. Some staff told us they had raised concerns which had not been addressed.
Programmes
5/10
!
the service had a puppy who was training to be a pet therapy dog. People living at the service had been involved with care of the dog and some aspects of training. Local primary school children had been encouraged to visit and had been involved in activities and events with people living at the service.
Points to consider
Some staff say the manager is not always approachable and feel their concerns get ignored.
some staff told us they did not always find the registered manager approachable and at times they did not feel they were listened to. Some staff told us they had raised concerns which had not been addressed.
Teamwork is hit and miss depending on who is on shift and communication between staff could be better.
Staff told us they did not feel there was consistent good teamwork. Staff told us it depended on who was working.
Engagement is limited to things like a pet therapy dog in training and school visits with no structured activities programme.
the service had a puppy who was training to be a pet therapy dog... Local primary school children had been encouraged to visit and had been involved in activities and events with people living at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews