Last updated: 10 February 2026
"Staff feel supported in a good team with strong safety practices, but no registered manager yet and occasional staffing shortages."
Staff had a good awareness of safeguarding... Staff took appropriate action following accidents and incidents... Regular auditing of medicine procedures... Risk assessments reviewed regularly.
Staff commented they felt supported and had a good understanding of their roles. 'It's hard work, but we are all well supported. We're a good team.' 'I enjoy working here'.
People and staff told us the service had enough staff to keep people safe. A member of staff said, 'We are sometimes a bit short if people need to isolate, but on the whole, we have enough staff.' Agency used when required.
Per 2019 comprehensive inspection: Staff had received training considered essential by the provider. 'I'm up to date with training, it happens regularly'. Induction and shadowing in place, supervision and appraisals.
At the time of our inspection there was not a registered manager in post. However, the general manager of the service was in the process of registering with the CQC. Staff felt supported and spoke highly of leadership.
Per 2019 comprehensive inspection: Dedicated activities co-ordinator. Varied activities including music, arts and crafts, quizzes, exercise, trips out, school visits, cooking, themed events.
No permanent manager in place yet, even though the general manager is applying to register.
At the time of our inspection there was not a registered manager in post. However, the general manager of the service was in the process of registering with the CQC.
Staffing is adequate but sometimes short when staff have to isolate, and they use agency workers.
We are sometimes a bit short if people need to isolate, but on the whole, we have enough staff.
Only standard training like induction and regular updates, no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff had received training considered essential by the provider. It was clear... that they knew the best way to care... Systems of staff development including one to one supervision meetings and annual appraisals were in place.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp