Working at Marquis Court
Tunstall Village Road, Sunderland, SR3 2BB
Operated by George Ronald Limited
47 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Approachable management and strong safeguarding support a positive environment, although busier staffing and basic activities hold it back."
Safety & Risk
7/10
✓
Staff safeguarded people from abuse. Staff were confident in how to protect people and report any concerns and had received up to date training.
Staff Culture
6/10
✓
Staff felt supported in their roles.
Staffing Levels
5/10
!
There were enough staff on duty to safely meet people's needs. Staff told us, 'I think it's manageable... but ... it can just be a little busier.'
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Staff received regular training, supervisions and annual appraisals.
Management
7/10
✓
The home was well managed. People and staff felt the registered manager was open and approachable.
Programmes
5/10
!
Per 2020 comprehensive inspection: The provider employed an activities co-ordinator who organised a range of activities such as pamper sessions, sing-alongs, quizzes and bingo.
Points to consider
Staffing levels are okay but can get busier on days when incidents happen.
Some days run really smooth, but other days, if something happens and there's an incident, it can have a ripple effect. Although there's still enough of us to keep people safe, it can just be a little busier.
Only standard training and supervisions with no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff received regular training, supervisions and annual appraisals.
Activities programme is basic with quizzes, bingo and pamper sessions, so days are mostly routine care.
Per 2020 comprehensive inspection: organised a range of activities in the home, such as, pamper sessions, sing-alongs, quizzes and bingo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews