Last updated: 10 February 2026
"Staff feel valued in a positive culture with strong safety and enough staff on duty, but no registered manager and basic activities hold it back."
People were safeguarded from abuse and neglect by staff who had received training and understood what actions to take to protect people. Medicines were managed safely.
Staff comments included, 'This is a lovely place to work. It's my second family.' And 'The culture of the service is improving all the time. I feel really well supported by the management team.'
There was an appropriate number of staff on duty on the day of the inspection. People told us that staff provided prompt support when they needed it.
The provider had various training programmes for staff to access to develop and support them in their role.
The service did not have a registered manager. The assistant manager had not yet started the process to register at Marple Lodge which placed a limiter on the rating of the well-led domain.
Staff supported people with a range of activities such as, reminiscence, games and dancing.
No permanent manager in post, so leadership stability is an issue.
The service did not have a registered manager.
No activities coordinator or special programmes, so the role is mostly routine personal care with basic games and reminiscence.
Staff supported people with a range of activities such as, reminiscence, games and dancing.
Only standard training programmes with no specialist courses or funded qualifications mentioned.
The provider had various training programmes for staff to access to develop and support them in their role.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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