Last updated: 10 February 2026
"Strong leadership and supportive culture for staff with good training, but shift adjustments for sickness and routine activities hold it back."
Safe processes were in place for the administration of medicines... systems in place to safeguard people from abuse... Comprehensive risk assessments were now in place
Staff felt supported and that the registered manager was approachable. One staff member said, 'This place has changed so much... I love them and the passion they have.'
Staffing levels had been reviewed and there were adequate numbers of staff on duty to support people and meet their needs... 'We have enough staff and when we have sickness, we alter the shift'
Staff completed mandatory training... and received training specific to the needs... including dementia care... Staff received regular supervision sessions and annual appraisals.
The registered manager was pro-active, committed to continuous development... People, staff and relatives were positive about the registered manager and the improvements that had been made.
A new activities co-ordinator was in post... People were playing a variety of games including puzzles... gardening... outings... reminiscence items.
Staffing is adequate but they adjust shifts for sickness instead of having extra cover.
'We have enough staff and when we have sickness, we alter the shift according to the staff experience and confidence'
Activities are varied with a coordinator but no specialist programmes, so the role is still mostly routine care.
A new activities co-ordinator was in post who was very passionate... quizzes, a singer... gardening... movie afternoon
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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