Last updated: 10 February 2026
"Supportive manager and positive staff culture ensure safety, but basic activities and standard training hold it back."
People were protected from potential abuse. Risk assessments were in place and reviewed. Medicines were administered, stored and managed safely.
There was an open and transparent atmosphere within the service and staff told us how they enjoyed working there. Staff were positive about the registered manager and stated how they felt supported.
We observed there were enough staff available to support people and their needs. Staff recruitment procedures ensured staff were subject to appropriate pre-employment checks.
Staff received an induction and training which supported them to deliver effective care to people. There was a staff training matrix in place to ensure that staff remained up to date with their training.
The registered manager was responsive and approachable to both people that used the service and staff. They had a clear understanding of their responsibilities.
People were able to freely access the community and accessed activities supported by staff at the home. We saw staff giving people choices throughout the day, for example, what activity they would like to do.
Basic activities like community outings and staff supported events, but no dedicated coordinator or specialist programmes to make the role more varied.
People were able to freely access the community and accessed activities supported by staff at the home.
Staffing is adequate with enough staff on duty, but no details on stable team, low agency use or manageable workloads.
We observed there were enough staff available to support people and their needs.
Only standard induction, training matrix and supervision, no specialist courses or funded qualifications for career development.
Staff received an induction and training which supported them to deliver effective care to people. There was a staff training matrix in place to ensure that staff remained up to date with their training.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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