Working at Marlfield Care Home With Nursing
Gilbert White Way, Alton, GU34 2LF
Operated by Hampshire County Council
74 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel valued and supported with stable teams and good training, but medicines safety issues and basic activities hold it back."
Safety & Risk
4/10
!
Per 2017 comprehensive inspection: PRN medicines protocols not always person-centred, staff competency assessments not robust, incident details not updated in care plans.
Staff Culture
6/10
✓
Per 2017 comprehensive inspection: Staff described strong supportive team spirit, felt valued, happy and well-supported by colleagues and managers.
Staffing Levels
7/10
✓
People had benefited from continuity in staffing and the minimal use of agency staff; measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff received induction, mandatory and specialist training (dementia, end-of-life), regular supervision and appraisals.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff felt valued and supported, commented positively on proactivity, visibility and approachability of registered manager with open door policy.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Regular structured activities over seven days with dedicated coordinators, including arts/crafts, games, festive events, one-to-ones.
Points to consider
Unclear guidance on when to give extra painkillers or anxiety meds, staff skills checks for meds not always complete, and one fall not added to care plans so staff might miss ongoing risks.
PRN protocols ... did not always provide enough information for staff on how to identify when people might require them ... process for assessing staff competence ... not always robust ... information from the incident had not been transferred to these records.
Only standard group activities like arts, crafts, games and seasonal events, no specialist programmes or creative innovations to make the job more varied.
variety of arts and craft, games, attending church services and having 'One to One' chats ... cake-decorating, carol singing ... armchair exercises and dancing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews