Last updated: 10 February 2026
"Supportive management and a loving, fun culture shine through, although basic training and standard activities lack specialist depth."
The manager ensured people's medicines were administered safely through staff training, good oversight and clear recordkeeping... good oversight of the environment and ensured people were safe through person-centred care planning and risk assessment.
Staff spoke consistently about a loving approach to care delivery and perceived people as their extended family. One staff member told us, 'We have a lot of fun and laughter.'
Everyone we spoke with confirmed there were sufficient staffing levels... A relative said, 'they never seem to be rushing around mad busy. It tells me they have enough staff.' A staff member added, 'we have enough staff... we work so well together.'
Staff had a range of training, including refresher courses, to underpin their skills and knowledge. Staff confirmed they were supported to access training to underpin their roles.
The manager was enthusiastic about developing Marley Court as a safe, open and inclusive place to live. They had good oversight of quality assurance... Staff confirmed the management team was supportive... '[The manager] is very approachable.'
The activity co-ordinator provided activities throughout the day and whenever staff entered the main lounge they consistently joined in to increase the fun. Care plans detailed information about people's backgrounds and interests.
Only standard training to keep basic skills up to date, no specialist courses or funded qualifications.
Staff had a range of training, including refresher courses, to underpin their skills and knowledge.
Regular activities with a coordinator but no specialist programmes or creative innovations mentioned.
The activity co-ordinator provided activities throughout the day and whenever staff entered the main lounge they consistently joined in to increase the fun.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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