Working at Marlborough Court Care Home

However, we noted there were gaps in some people’s turning and nutritional intake charts... small number of gaps were identified where the reason for omission was not recorded.

Staff told us they felt well supported, listened to and they were happy in their work. Comments from staff included, "The team is friendly, and registered manager listens to our ideas"

We observed there were enough staff deployed throughout the service to meet people’s needs when required. A staff member told us, “We can be very busy in the mornings, but I feel we have enough staff to meet people’s needs.”

Staff told us, “The registered manager’s door is always open, there is never a problem to get to speak with her. She listens and if I need anything I get it.”

Activities included arts and crafts, sing a long, walks by the riverside, indoor gardening, bingo and quizzes... portable magic table... Children from a local school also visited the service.