Last updated: 10 February 2026
"Staff feel well supported by an amazing manager with good training and culture, but staffing meets needs without extras and activities lack a dedicated coordinator."
We were assured provider using PPE effectively, accessing testing, up-to-date IPC policy (2022); staff confident reporting concerns, safe medicines (2018).
Staff said 'I feel really well supported' and 'I can't think of a better company to work for.' Per 2018 comprehensive inspection.
There was enough staff on duty to meet people's needs; measures in place to mitigate COVID-19 related staff pressures. Per 2018 and 2022 reports.
'The training is very good... positive behaviour management'; happy to agree training as required; regular supervision. Per 2018 comprehensive inspection.
Staff spoke highly of the registered manager: '[They] are amazing. Really understanding and listens... really look after the team.' Per 2018 comprehensive inspection.
People had a wide and varied social life: trips, pub, club, shopping, cooking together. Per 2018 comprehensive inspection.
Staff numbers are enough to meet needs with one-to-one support, but nothing extra like staff praising light workloads or super stable team.
There was enough staff on duty to meet people's needs.
Varied outings and independence support enrich the day, but no dedicated coordinator or specialist therapeutic programmes.
People had a wide and varied social life based on their preferences.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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